Day: 14 March 2020

A statement about Coronavirus / COVID-19 and your Bookings

We wish to reassure all of our guests that we are taking significant measures to ensure that our hotels are a safe place to visit and that we are being as flexible as possible in regards to bookings and any rescheduling that may happen.  As the situation around Coronavirus evolves we will keep a close monitor on things and advise immediately if there is anything that will affect your booking.  As it stands currently everything is fine to carry on as planned.

The safety of our guests and staff remains our highest priority.  We will continue to maintain the highest standards of cleanliness and hygiene in response to the Coronavirus, we have taken additional measures to ensure cleaning and hygiene protocols are even more rigorous and will continue to adjust any food and beverage service in accordance with current food safety recommendations.

Given these unique circumstances and to provide you with additional peace of mind,  please be assured we will work with you to find an amicable solution should any rescheduling of bookings be required however this would only happen if absolutely necessary and on the advice of the Scottish Government guidelines.

With regards,

The Inn on Loch Lomond

Update as of 12pm 21/03/2020
Suspension of Trading
To all our Customers, Supporters and Friends,
It is with very heavy hearts that we have made the decision to suspend trading at the Lodge on Loch Lomond & Inn on Loch Lomond as from 12 noon 21st March 2020 until further notice.  We do however hope to reopen for business on Thursday 30th April 2020, but that is tentative depending on the ongoing situation.
We make this announcement to remove uncertainty regarding the immediate future. We make this decision to look after the health and safety of others, while also looking after the sustainability of our business and ways to support our team.
We believe it is the right thing to do, to protect our employees and customers.
Our events team will be contacting each wedding / function with the closest first. Please be patient. We will be in touch.
All confirmed accommodation bookings will be able to transfer across to a future date.  Any vouchers including 3rd parties will be offered alternative dates. All others will be given a voucher on a future booking.
With our updated cancellation policy, you can book with confidence, knowing that you can amend your arrival dates & cancel up to 7 days before arrival up to and including 31 August 2020.
We hope you, your family and friends are all safe, well and continue to keep well as we all work through this worrying time.
Finally we would like to take a moment to thank and appreciate the health workers, doctors, nurses and local community staff who are all on the front line helping to care for our family & friends and to contain this virus.
Lodge & Inn on Loch Lomond